Refund Policy

Welcome to the refund policy page of SORNAVETH. We understand that occasionally circumstances may require a refund for purchased products or services. Our policy aims to provide clarity and support to all our customers during such instances.

Eligibility for Refund

Products and services purchased from SORNAVETH are eligible for a refund within 14 days from the date of purchase, provided they meet the following conditions:

• The item is in its original condition, unused, and in the original packaging.
• The request for refund is accompanied by proof of purchase, such as a receipt or order confirmation.

Non-refundable Items

Certain items are non-refundable. These include:

• Gift cards or vouchers
• Digital products once downloaded or accessed

Process for Requesting a Refund

To initiate a refund request, please contact our customer support team at [email protected] with your order details. Our team will guide you through the process and provide any necessary assistance.

Refund Processing Times

Once your refund request is approved, the refund will be processed and a credit will be automatically applied to your original payment method within 10-14 business days. Please note that processing times may vary depending on your payment provider.

Contact Us

For any further inquiries regarding our refund policy or other concerns, please feel free to reach out to us at:

SORNAVETH
123 Business Road
Suite 456
Anytown, AN 78901
Phone: (123) 456-7890